Terms of service

Last Updated: September 18, 2026

These Terms and Conditions ("Terms") govern your use of nonprofitapparel.org and the products, services, features, tools, communications, and other services made available through the website.

nonprofitapparel.org is operated by:

WIM Group USA LLC
DBA nonprofitapparel.org
2240 E 17th St
Brooklyn, NY 11229
United States

Throughout these Terms, "Nonprofit Apparel," "nonprofitapparel.org," "Company," "we," "us," and "our" refer to WIM Group USA LLC DBA nonprofitapparel.org.

By visiting our website, creating an account, requesting a quote, purchasing products, communicating with us, or otherwise using our Services, you agree to be bound by these Terms and any additional policies referenced herein.

These Terms apply to all users of the website, including browsers, prospective customers, customers, businesses, organizations, merchants, and others who access or use the Services.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access or use the Services.

Our online store is hosted and powered by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and Services.

SECTION 1 - ONLINE STORE TERMS

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence or otherwise have legal authority to enter into these Terms.

You may not use our products or Services for any illegal or unauthorized purpose.

You may not, through your use of the Services, violate any applicable local, state, federal, national, or international law or regulation.

A breach or violation of these Terms may result in suspension or termination of your access to the Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse or restrict service where permitted by applicable law.

You understand that information you submit through the Services, excluding payment-card information, may be transmitted across various networks and may be modified as technically necessary to conform to connecting networks or devices.

Payment-card information is encrypted during transmission as required by the applicable payment processor.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Services without our express written permission, except as otherwise permitted by law.

Headings used in these Terms are provided for convenience and do not limit or otherwise affect these Terms.

SECTION 3 - PRODUCTS AND SERVICES

Certain products may be available exclusively through our website.

Products may have limited availability and are subject to our applicable return and refund policies.

We make reasonable efforts to display product images, colors, descriptions, measurements, specifications, and other information accurately.

However, the appearance of products may vary based on your device, display settings, manufacturing variations, or other factors.

We reserve the right, where permitted by law, to:

  • Limit sales of products or Services.
  • Limit quantities available for purchase.
  • Establish minimum quantities or case-pack requirements.
  • Change product pricing.
  • Change product descriptions.
  • Modify product availability.
  • Discontinue products.
  • Refuse or cancel orders.

Unless expressly stated otherwise, prices and product availability are subject to change without notice.

Nonprofit Apparel operates primarily as a wholesale supplier. Many products are sold in bulk quantities, case packs, or other wholesale configurations.

Customers are responsible for reviewing quantities, sizes, colors, specifications, and other product details before completing an order.

We do not warrant that every product, description, photograph, color representation, or other material will meet every customer's subjective expectations.

SECTION 4 - WHOLESALE ORDERS

Certain products, prices, quantities, or account features may be intended for wholesale purchasers.

We may request information reasonably necessary to verify wholesale eligibility, including:

  • Business information.
  • Organizational information.
  • Resale certificates.
  • Tax-exemption certificates.
  • Employer Identification Numbers or Tax Identification Numbers.
  • Nonprofit documentation.
  • Other relevant documentation.

Providing inaccurate, fraudulent, expired, or misleading documentation may result in an account being restricted or an order being canceled.

Customers purchasing products for resale are responsible for complying with applicable tax, resale, licensing, labeling, and other legal requirements.

SECTION 5 - ORDER ACCEPTANCE AND BILLING

Submission of an order does not necessarily constitute final acceptance of that order.

We reserve the right to accept, reject, limit, or cancel an order where permitted by law.

We may limit or cancel quantities purchased:

  • Per person.
  • Per business or organization.
  • Per account.
  • Per household.
  • Per payment method.
  • Per billing address.
  • Per shipping address.
  • Per order.

We may contact you using the email address, telephone number, or other contact information associated with an order if additional information is required.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

Prices are subject to change without notice until an order has been accepted, except where otherwise required by applicable law.

We reserve the right to correct pricing, inventory, typographical, or other errors.

If an error materially affects an order that you already submitted, we may contact you regarding the correction or cancel and refund the affected portion of the order where appropriate.

SECTION 6 - PAYMENT

You agree to provide valid payment information and authorize the applicable payment processor to charge the amount associated with your purchase.

Payment processing may be provided by Shopify or other third-party payment processors.

We are not responsible for fees independently charged by your financial institution, card issuer, or payment provider.

Orders may be delayed, declined, or canceled when payment authorization cannot be completed.

SECTION 7 - SHIPPING AND DELIVERY

Shipping and delivery dates are estimates unless we expressly state otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including:

  • Shipping carriers.
  • Weather.
  • Natural disasters.
  • Customs.
  • Government actions.
  • Labor interruptions.
  • Supply-chain interruptions.
  • Incorrect customer-provided information.
  • Carrier service disruptions.

Customers are responsible for providing an accurate and complete shipping address.

Unless otherwise required by applicable law or agreed to by us in writing, applicable shipping terms and allocation of risk will be determined by the shipping method and transaction terms associated with the order.

If you believe a shipment has been lost, damaged, or incorrectly delivered, please contact us promptly so we can review the matter.

SECTION 8 - RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, and cancellations are governed by our applicable Return and Refund Policy.

Because we primarily sell wholesale goods and discounted bulk quantities, certain products may:

  • Be final sale.
  • Be subject to return restrictions.
  • Be subject to restocking fees.
  • Require the customer to pay return shipping.
  • Be ineligible for cancellation after processing begins.

Orders that have already been processed, packed, fulfilled, customized, transferred to a shipping carrier, or shipped may not be eligible for cancellation.

Nothing in this section limits rights that cannot legally be waived under applicable law.

SECTION 9 - ACCURACY OF INFORMATION

We attempt to provide accurate information through the Services but cannot guarantee that all information is complete, current, or error-free at all times.

Information provided on the website is generally provided for informational and commercial purposes.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where appropriate.

SECTION 10 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, integrations, or services operated by third parties.

Unless otherwise stated, we do not control those third-party services.

Third-party services may be subject to separate terms and privacy policies.

You are responsible for reviewing the applicable third-party terms before using those services.

SECTION 11 - THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, services, or resources.

Third-party websites are not necessarily owned, operated, endorsed, or controlled by us.

We are not responsible for the content, availability, security, accuracy, privacy practices, products, or services provided by third parties.

Your interactions with third-party websites or services are governed by the applicable third party's terms and policies.

SECTION 12 - PRIVACY

Our collection, use, processing, and disclosure of personal information is governed by our Privacy Policy.

Privacy Policy:

https://nonprofitapparel.org/policies/privacy-policy

Our Privacy Policy includes additional information concerning:

  • Personal information we collect.
  • How personal information is used.
  • Cookies and tracking technologies.
  • Shopify.
  • Advertising.
  • SMS and text messaging.
  • Mobile information.
  • SMS consent.
  • Privacy rights.
  • Information-sharing practices.

Our store is hosted by Shopify, and Shopify may separately process certain personal information in accordance with its own privacy practices.

SECTION 13 - SMS AND TEXT MESSAGING TERMS

WIM Group USA LLC DBA nonprofitapparel.org offers SMS and text-messaging programs to customers who affirmatively opt in to receive such messages.

Participation in our text-messaging programs is voluntary.

Providing a telephone number does not, by itself, constitute consent to receive marketing text messages.

Where SMS consent is requested, you may be given separate choices for marketing and non-marketing communications.

You may choose whether to provide the applicable consent.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Nonprofit Apparel.

Program Name

Nonprofit Apparel SMS Program

Operated by:

WIM Group USA LLC DBA nonprofitapparel.org

Program Description

Depending on the type of consent you provide, text messages from Nonprofit Apparel may include:

Non-Marketing Messages:

  • Customer-service communications.
  • Responses to customer inquiries.
  • Order confirmations.
  • Order-status information.
  • Shipping and delivery notifications.
  • Account notifications.
  • Quote information and quote follow-ups.
  • Shopping-cart assistance.
  • Checkout assistance.
  • Requested product information.
  • Other communications requested by the customer.

Marketing Messages:

  • Promotional offers.
  • Discounts.
  • Sales.
  • Product announcements.
  • Product recommendations.
  • New-product information.
  • Marketing campaigns.
  • Other promotional communications from Nonprofit Apparel.

Marketing and non-marketing consent may be requested separately.

Providing consent for one type of communication does not automatically constitute consent for another type unless clearly disclosed when consent is obtained.

Automated Messages

Some text messages may be sent using automated or automated-assisted messaging technology.

Your consent to receive marketing messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency may vary.

The number and frequency of messages you receive will depend on your interactions with Nonprofit Apparel, the programs for which you have opted in, your orders, your requests, and other applicable activity.

Message and Data Rates

Message and data rates may apply.

Charges, message allowances, and data rates are determined by your wireless carrier and mobile plan.

Nonprofit Apparel does not charge a separate fee solely for participation in its SMS program unless expressly disclosed.

Opting Out

You can cancel the applicable SMS service at any time.

Reply STOP to a text message from us to opt out.

After you send STOP, we may send you a final confirmation message confirming that you have been unsubscribed.

After your opt-out request has been processed, you will no longer receive messages from the applicable messaging program unless you subsequently opt in again.

If you want to receive messages again after opting out, you may opt in again through one of our available consent methods.

Help

For assistance with our messaging program:

Reply HELP to a text message from us.

You may also contact:

Email: support@nonprofitapparel.org

Phone: +1 888-488-1995

Website: nonprofitapparel.org

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Delivery of text messages is subject to effective transmission by your wireless carrier and network provider and is not guaranteed.

Supported Devices and Carriers

Text-messaging availability may depend on your mobile device, wireless carrier, service plan, network availability, and geographic location.

Not all carriers or devices may support every message type or feature.

Changing Your Mobile Number

If you change, deactivate, or transfer your mobile telephone number, you may update your communication preferences or contact information with us.

We may also update or remove telephone numbers where we receive reliable information that a number has been reassigned or deactivated.

Privacy

Your participation in our messaging program is also governed by our Privacy Policy.

Mobile information, SMS opt-in data, and text-messaging consent are handled according to the additional protections described in our Privacy Policy.

Text-messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.

Privacy Policy:

https://nonprofitapparel.org/policies/privacy-policy

SECTION 14 - SHOPPING CART AND CHECKOUT MESSAGES

Where a customer has provided the appropriate SMS consent, we may use text messaging to assist with shopping carts, checkout, quotes, or purchase-related customer-service requests.

Shopping-cart activity by itself does not constitute consent to receive SMS marketing.

We will only send marketing or promotional text messages when the recipient has provided the applicable consent.

If Nonprofit Apparel implements an abandoned-shopping-cart SMS reminder program, the disclosures presented during the applicable opt-in process and the operation of that program will comply with applicable messaging requirements.

SECTION 15 - EMAIL COMMUNICATIONS

If you subscribe to marketing emails, we may send promotional email communications according to the preferences you provide.

You may unsubscribe from promotional email communications through the unsubscribe mechanism contained in those messages.

Even after unsubscribing from promotional emails, we may continue to send non-promotional communications concerning:

  • Orders.
  • Transactions.
  • Accounts.
  • Customer service.
  • Security.
  • Other service-related matters.

SECTION 16 - USER COMMENTS, REVIEWS, FEEDBACK, AND CONTENT

If you submit comments, reviews, suggestions, feedback, ideas, photographs, or other content to us, you grant us the right to use that content as reasonably necessary to operate, improve, market, and provide our Services, subject to applicable law and our Privacy Policy.

You represent that content you submit:

  • Does not violate applicable law.
  • Does not infringe another person's intellectual-property rights.
  • Does not unlawfully violate another person's privacy rights.
  • Is not intentionally false or misleading.
  • Does not contain malicious software.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 17 - INTELLECTUAL PROPERTY

Unless otherwise indicated, the website and its contents, including text, graphics, designs, photographs, logos, product presentation, software, and other materials, are owned by or licensed to WIM Group USA LLC or its applicable licensors.

You may not reproduce, distribute, modify, create derivative works from, publicly display, commercially exploit, or otherwise use protected content except as permitted by law or with our written authorization.

Third-party names, logos, trademarks, and other intellectual property remain the property of their respective owners.

SECTION 18 - PROHIBITED USES

You may not use the website, Services, or content to:

  • Violate applicable law.
  • Engage in fraud.
  • Submit intentionally false information.
  • Infringe intellectual-property rights.
  • Interfere with the security or operation of the Services.
  • Upload viruses or malicious code.
  • Circumvent security measures.
  • Attempt unauthorized access to systems or accounts.
  • Collect information from other users unlawfully.
  • Engage in spam, phishing, or deceptive activity.
  • Scrape or automatically extract information in violation of applicable law or our rights.
  • Harass, threaten, abuse, or unlawfully discriminate against others.
  • Use the Services for another unlawful or unauthorized purpose.

We may restrict or terminate access for violations of these Terms.

SECTION 19 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not warrant that:

  • The Services will always be uninterrupted.
  • The Services will always be error-free.
  • Every defect will immediately be corrected.
  • Every product will meet subjective expectations.
  • Information on the website will always be completely current.

To the fullest extent permitted by law, we disclaim warranties that may otherwise be implied, including warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement.

Nothing in these Terms excludes any warranty or right that cannot legally be excluded.

SECTION 20 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, WIM Group USA LLC DBA nonprofitapparel.org and its owners, officers, employees, agents, affiliates, contractors, vendors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to use of the Services or products purchased through the Services.

This may include, where legally permitted:

  • Lost profits.
  • Lost revenue.
  • Lost savings.
  • Loss of business opportunities.
  • Loss of data.
  • Replacement costs.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

SECTION 21 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless WIM Group USA LLC DBA nonprofitapparel.org and its owners, officers, employees, agents, affiliates, contractors, vendors, suppliers, and service providers from claims, liabilities, losses, damages, or expenses arising from:

  • Your material breach of these Terms.
  • Your unlawful use of the Services.
  • Your violation of applicable law.
  • Your infringement of another party's rights.

SECTION 22 - SEVERABILITY

If any provision of these Terms is determined by a court or other authority of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permissible, and the remaining provisions will remain in effect.

SECTION 23 - WAIVER

Our failure to enforce a provision of these Terms does not constitute a permanent waiver of that provision or any other provision.

SECTION 24 - ENTIRE AGREEMENT

These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement governing your use of the Services regarding the matters addressed herein.

SECTION 25 - TERMINATION

These Terms remain effective while you use the Services.

We may suspend or terminate access to all or part of the Services where reasonably necessary because of:

  • A violation of these Terms.
  • Fraud.
  • Security concerns.
  • Illegal activity.
  • Abuse of the Services.
  • Other circumstances where termination is permitted by law.

Provisions that by their nature should survive termination will continue to apply after termination.

SECTION 26 - GOVERNING LAW

These Terms and any separate agreements between you and WIM Group USA LLC relating to the Services will be governed by the laws of the State of New York, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

SECTION 27 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

  • Our Services.
  • Our business practices.
  • Technology.
  • Legal or regulatory requirements.
  • Messaging programs.
  • Policies.

The current version of these Terms will be posted on nonprofitapparel.org.

When changes are made, we will update the "Last Updated" date above.

Your continued use of the Services following the effective date of revised Terms constitutes acceptance to the extent permitted by applicable law.

Material changes to consent-based programs will be handled in accordance with applicable consent and messaging requirements.

SECTION 28 - CONTACT INFORMATION

Questions regarding these Terms or our Services may be directed to:

WIM Group USA LLC
DBA nonprofitapparel.org
2240 E 17th St
Brooklyn, NY 11229
United States

Email: support@nonprofitapparel.org

Phone: +1 888-488-1995

Website: nonprofitapparel.org

For SMS Assistance: Reply HELP or contact support@nonprofitapparel.org.

For SMS Opt-Out: Reply STOP.