Privacy policy

Last Updated: September 18, 2026

WIM Group USA LLC DBA nonprofitapparel.org ("nonprofitapparel.org," "Company," "we," "us," or "our") operates nonprofitapparel.org and provides the website, store, products, information, content, features, tools, and related services described in this Privacy Policy (collectively, the "Services").

Our Services are hosted and powered by Shopify.

This Privacy Policy describes how we collect, use, process, disclose, and protect personal information when you visit nonprofitapparel.org, make a purchase, create an account, submit a form, communicate with us, opt in to receive communications, or otherwise use our Services.

Business Information

Legal Entity: WIM Group USA LLC
DBA / Assumed Name: nonprofitapparel.org
Business Type: Wholesale E-Commerce
Principal Business Address: 2240 E 17th St, Brooklyn, NY 11229, United States
Email: support@nonprofitapparel.org
Phone: +1 888-488-1995

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand the collection, use, processing, and disclosure practices described in this Privacy Policy.

1. Personal Information We Collect

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated or linked with an individual.

Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an identifiable individual.

Depending on how you interact with us, we may collect or process the following categories of personal information:

Contact Information

This may include:

  • Name
  • Company or organization name
  • Billing address
  • Shipping address
  • Mailing address
  • Email address
  • Telephone or mobile phone number

Account Information

This may include:

  • Username
  • Password
  • Account preferences
  • Saved addresses
  • Account settings
  • Communication preferences

Transaction and Order Information

This may include:

  • Products viewed
  • Products placed in your shopping cart
  • Products purchased
  • Order history
  • Returns
  • Exchanges
  • Cancellations
  • Shipping information
  • Order status
  • Transaction information

Payment Information

Payment information may include:

  • Credit or debit card information
  • Payment method
  • Billing information
  • Transaction details
  • Payment confirmation

Payment information may be processed directly by Shopify, payment processors, financial institutions, or other payment-service providers. We may not directly store complete payment card information.

Communications With Us

We may collect information you provide when you:

  • Contact customer support
  • Send us an email
  • Send or respond to a text message
  • Call us
  • Complete a website form
  • Request a quote
  • Ask for help with a shopping cart
  • Communicate with us regarding an order, product, or account

Device and Technical Information

We may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Device identifiers
  • Cookie identifiers
  • Website interaction data

Usage Information

We may collect information regarding how you use our Services, including:

  • Pages viewed
  • Products viewed
  • Links clicked
  • Search activity
  • Time spent on pages
  • Referring pages
  • Shopping-cart activity
  • Checkout activity
  • Dates and times of visits

Wholesale and Business Verification Information

Because nonprofitapparel.org operates as a wholesale e-commerce business, we may collect business-related information when necessary, including:

  • Business or organization name
  • Employer Identification Number or Tax Identification Number
  • Resale certificates
  • Tax-exemption certificates
  • Nonprofit documentation
  • Organizational documents
  • Other information used to verify eligibility for wholesale pricing, tax treatment, or account status

Marketing and Communication Preferences

We may maintain information regarding whether you have elected to receive:

  • Email communications
  • Marketing emails
  • SMS or text messages
  • Marketing text messages
  • Non-marketing text messages
  • Other notifications

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information you provide when you:

  • Create an account
  • Place an order
  • Request a quote
  • Complete a website form
  • Subscribe to communications
  • Provide your telephone number
  • Opt in to receive text messages
  • Contact customer support
  • Communicate with us
  • Submit wholesale or tax documentation

Automatically Through the Services

We may collect certain information automatically when you use our website through technologies such as:

  • Cookies
  • Pixels
  • Tags
  • Local storage
  • Analytics technologies
  • Similar tracking technologies

From Service Providers

We may receive information from vendors and service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Customer-service providers
  • Website-hosting providers
  • Analytics providers
  • Communications providers

From Other Sources

Where permitted by applicable law, we may receive information from business partners, public sources, or other third parties.

3. How We Use Personal Information

We may use personal information for the following purposes.

Providing Our Services

We may use your information to:

  • Operate our website
  • Process purchases
  • Process payments
  • Fulfill orders
  • Ship products
  • Provide order updates
  • Manage accounts
  • Process returns and exchanges
  • Respond to customer-service requests
  • Provide quotes
  • Assist with shopping carts and checkout
  • Verify wholesale accounts
  • Maintain transaction records

Improving and Personalizing the Services

We may use information to:

  • Understand how customers use our website
  • Improve website performance
  • Improve products and services
  • Remember preferences
  • Provide relevant product recommendations
  • Improve the shopping experience
  • Diagnose technical problems

Marketing and Advertising

Where permitted by law and where required after obtaining appropriate consent, we may use personal information to provide marketing and promotional communications.

These communications may include:

  • Email marketing
  • SMS or text-message marketing
  • Promotional offers
  • Product announcements
  • Sales or discounts
  • Other information regarding nonprofitapparel.org products or services

Consent to receive marketing text messages is not a condition of purchasing goods or services from us.

We may also use website activity and other non-SMS information to measure advertising effectiveness and provide relevant advertising, subject to applicable law.

SMS opt-in information and consent are subject to the additional protections described in the SMS and Text Messaging Privacy section below.

Customer Service and Communications

We may use your information to:

  • Answer questions
  • Provide customer support
  • Respond to requests
  • Communicate regarding orders
  • Provide shipping notifications
  • Assist with your account
  • Help you complete a purchase
  • Provide requested product or service information

Security and Fraud Prevention

We may use information to:

  • Detect fraud
  • Prevent unauthorized transactions
  • Protect accounts
  • Detect malicious or illegal activity
  • Protect our customers
  • Protect our website
  • Protect our business
  • Maintain the security and integrity of our Services

Legal and Compliance Purposes

We may use information where necessary to:

  • Comply with applicable laws
  • Respond to lawful government requests
  • Respond to subpoenas or court orders
  • Enforce our agreements and policies
  • Resolve disputes
  • Protect our legal rights
  • Maintain legally required records

4. SMS and Text Messaging Privacy

If you provide your mobile phone number and affirmatively opt in to receive text messages from WIM Group USA LLC DBA nonprofitapparel.org, we may use your mobile phone number to send the categories of text messages for which you provided consent.

Depending on the consent you provide, messages may include:

  • Customer-service communications
  • Order confirmations
  • Order-status updates
  • Shipping and delivery notifications
  • Account notifications
  • Requested information
  • Shopping-cart or checkout assistance
  • Quote follow-ups
  • Product information
  • Promotional offers
  • Marketing communications

Marketing text messages will only be sent where the recipient has provided the applicable consent.

Consent to receive marketing text messages is voluntary and is not a condition of purchasing any goods or services.

Message frequency may vary.

Message and data rates may apply.

You may reply STOP to opt out of applicable text messages at any time.

You may reply HELP for assistance or contact us at support@nonprofitapparel.org or +1 888-488-1995.

5. Protection of Mobile Information and SMS Consent

We take additional measures to protect information associated with our text-messaging program.

Mobile information, including mobile phone numbers, SMS opt-in data, and text-messaging consent, will not be sold, rented, transferred, or shared with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Any provisions elsewhere in this Privacy Policy regarding the disclosure or sharing of personal information exclude text messaging originator opt-in data and consent.

SMS opt-in information and consent will not be transferred or sold to another business so that the other business can independently send marketing communications.

Consent to receive text messages from WIM Group USA LLC DBA nonprofitapparel.org applies specifically to communications from WIM Group USA LLC DBA nonprofitapparel.org for the purposes disclosed when consent was obtained.

Providing a mobile phone number does not, by itself, constitute consent to receive marketing text messages.

Where consent is required, consent is obtained separately through the applicable opt-in process.

6. Shopping Cart and Website Session Information

Our website may collect information regarding your browsing session, products you view, products added to your cart, and whether a cart or checkout is completed.

This information may be collected through Shopify, cookies, website technologies, or other tools used to operate our online store.

We may use this information to:

  • Maintain the contents of your cart
  • Allow you to continue shopping
  • Provide checkout functionality
  • Diagnose checkout problems
  • Provide customer support
  • Improve the shopping experience
  • Understand website usage
  • Assist with a cart when you request assistance

If we use shopping-cart information to send an SMS or text-message reminder, such messages will only be sent where the recipient has provided the appropriate consent to receive those text messages.

Shopping-cart activity does not itself constitute SMS consent.

SMS opt-in information and consent will not be shared with third parties for their marketing or promotional purposes.

7. How We Disclose Personal Information

We may disclose personal information in limited circumstances where necessary to operate our business, provide the Services, comply with legal requirements, or fulfill your requests.

Service Providers

We may provide information to vendors and service providers that process information on our behalf to perform services such as:

  • Website hosting
  • E-commerce services
  • Payment processing
  • Order fulfillment
  • Shipping
  • Cloud storage
  • IT services
  • Analytics
  • Fraud prevention
  • Customer support
  • Communications infrastructure

These parties may process information only as necessary to perform the applicable services or as otherwise permitted by law and their applicable agreements.

Shopify

Our store is hosted and powered by Shopify.

Information you provide through the Services may be transmitted to and processed by Shopify as necessary to operate our online store and provide Shopify services.

Shopify's processing of personal information is also governed by Shopify's applicable privacy notices and policies.

Legal Requirements

We may disclose personal information where we reasonably believe disclosure is required or permitted to:

  • Comply with applicable law
  • Respond to lawful legal process
  • Respond to government authorities
  • Protect our rights
  • Protect customers or other individuals
  • Investigate fraud
  • Prevent illegal activity
  • Enforce our policies or agreements

Business Transactions

If WIM Group USA LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, certain personal information may be transferred as part of that transaction where permitted by law.

However, text messaging originator opt-in data and consent are excluded from any authorization elsewhere in this Privacy Policy to share information with third parties for marketing or promotional purposes.

8. No Sale or Sharing of SMS Consent

For clarity:

We do not sell SMS opt-in information.

We do not rent SMS opt-in information.

We do not transfer SMS consent to another company for that company's marketing.

We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

9. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate and improve our Services.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember account sessions
  • Remember preferences
  • Analyze website traffic
  • Understand website usage
  • Improve website functionality
  • Prevent fraud
  • Measure advertising performance

Your browser may allow you to control or disable cookies.

Disabling certain cookies may prevent some parts of the Services from functioning properly.

Where required by applicable law, we provide choices regarding non-essential cookies and similar technologies.

10. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors use our website and measure the performance of our advertising.

These technologies may process information such as:

  • Browser information
  • Device information
  • IP address
  • Pages viewed
  • Products viewed
  • Website interactions
  • Advertising interactions

Where required by law, we obtain consent before using certain advertising or tracking technologies.

The use of analytics or advertising technologies does not authorize the disclosure of SMS opt-in data, mobile phone numbers, or text messaging consent to third parties for their marketing or promotional purposes.

11. Relationship With Shopify

Our Services are hosted and powered by Shopify.

Shopify may collect and process personal information concerning your use of our store in order to provide and improve Shopify's services.

Information submitted through our website may be transmitted to Shopify and certain service providers that support our store, including service providers located in countries other than your country of residence.

Shopify may independently process certain personal information in accordance with its own privacy policies.

For additional information regarding Shopify's privacy practices and the privacy rights available through Shopify, you may review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Nothing in our relationship with Shopify permits SMS opt-in information or text messaging consent to be sold or shared with third parties for their marketing or promotional purposes.

12. Third-Party Websites and Links

Our Services may contain links to websites, social-media platforms, applications, or online services operated by third parties.

If you follow a link to a third-party service, that third party's privacy practices and terms apply to your use of its service.

We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

13. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

You should use caution when transmitting sensitive or confidential information electronically.

You are responsible for keeping account credentials and passwords confidential.

14. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by law.

Retention periods may depend on factors such as:

  • Whether you maintain an account
  • Whether an order or transaction is active
  • Customer-service needs
  • Legal obligations
  • Tax and accounting requirements
  • Fraud-prevention requirements
  • Dispute-resolution requirements
  • Enforcement of agreements

We may retain certain records after you stop using the Services where required or permitted by law.

15. Your Privacy Rights

Depending on where you live, applicable law may provide you with certain privacy rights.

These rights may include the right to:

  • Request access to personal information we maintain about you
  • Request information regarding categories of information collected
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Obtain a portable copy of certain personal information
  • Opt out of certain uses or disclosures of personal information
  • Opt out of certain targeted advertising
  • Withdraw consent where processing is based on consent
  • Appeal certain privacy decisions where applicable

These rights are not absolute and may be subject to exceptions under applicable law.

We may need to verify your identity before fulfilling a privacy request.

You may submit a privacy request by contacting us at support@nonprofitapparel.org.

16. Marketing Communication Choices

Email

You may unsubscribe from promotional emails by using the unsubscribe link included in those emails.

Even if you unsubscribe from promotional emails, we may continue sending transactional or service-related emails such as:

  • Order confirmations
  • Shipping notifications
  • Account communications
  • Customer-service responses

SMS and Text Messages

You may withdraw consent to receive applicable text messages by replying STOP to a message.

After opting out, you may receive a confirmation that your opt-out request has been processed.

For assistance, reply HELP or contact us at:

support@nonprofitapparel.org
+1 888-488-1995

Opting out of marketing text messages does not prevent us from communicating with you through other channels where legally permitted.

17. Sale, Sharing, and Targeted Advertising Choices

Depending on where you reside, applicable privacy laws may give you the right to opt out of certain forms of sale, sharing, or processing of personal information for targeted advertising.

Where applicable, you may exercise these rights using the privacy or data-sharing controls available on nonprofitapparel.org or by contacting us.

Regardless of these broader advertising practices, mobile phone numbers, SMS opt-in data, and text messaging consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

18. Global Privacy Control

Where required by applicable law, we may recognize supported browser-based privacy preference signals, such as Global Privacy Control, as a request to opt out of certain types of data sharing or targeted advertising.

The application of such signals may depend on your jurisdiction, browser, and applicable law.

19. Children's Privacy

The Services are intended for businesses and adult users and are not directed toward children.

We do not knowingly collect personal information online from children under 13 in circumstances regulated by the Children's Online Privacy Protection Act without appropriate parental consent.

If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact us at support@nonprofitapparel.org.

Where required by applicable law, we also provide additional protections relating to the sale or sharing of personal information belonging to minors.

20. International Data Transfers

We and our service providers may transfer, store, or process information in countries other than the country in which you reside.

Those countries may have privacy laws that differ from the laws in your jurisdiction.

Where required by applicable law, we use appropriate mechanisms to protect personal information transferred internationally.

Shopify and other service providers may also process information internationally in accordance with their applicable privacy policies and legal obligations.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

  • Our Services
  • Our business practices
  • Technology
  • Legal requirements
  • Regulatory requirements
  • Privacy practices

When we update this Privacy Policy, we will post the revised version on nonprofitapparel.org and update the "Last Updated" date at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

22. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

WIM Group USA LLC
DBA nonprofitapparel.org
2240 E 17th St
Brooklyn, NY 11229
United States

Email: support@nonprofitapparel.org

Phone: +1 888-488-1995

SMS Opt-Out: Reply STOP to any applicable text message.

SMS Help: Reply HELP or contact support@nonprofitapparel.org.